Aztec Motors Privacy Policy, Accessibility Statement & Health & Safety Standards

Effective Date: Jan 1, 2020
Last Updated: May 21, 2026

Welcome to Aztec Motors. Your privacy, security, accessibility, and safety are important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our dealership, use our website, apply for financing, communicate with us, or engage with any of our automotive services.

This policy is designed to comply with applicable federal and Iowa laws, including but not limited to:

  • Iowa Consumer Data Protection Act (ICDPA)
  • Federal Trade Commission (FTC) regulations
  • Gramm-Leach-Bliley Act (GLBA)
  • Fair Credit Reporting Act (FCRA)
  • Americans with Disabilities Act (ADA)
  • Iowa Civil Rights Act
  • CAN-SPAM Act
  • Telephone Consumer Protection Act (TCPA)

By accessing our website, submitting your information, applying for financing, scheduling service, or visiting our dealership, you agree to the practices described in this Privacy Policy.

1. Who We Are

Aztec Motors is a vehicle dealership located in Des Moines, Iowa, offering vehicle sales, financing, trade-ins, service support, and Buy Here Pay Here financing solutions.

Throughout this policy, “Aztec Motors,” “we,” “our,” and “us” refer to Aztec Motors and its affiliated service providers.

2. ADA Accessibility Commitment

At Aztec Motors, we believe every customer deserves equal access to our services, dealership, and online resources.

We are committed to maintaining accessibility standards consistent with:

  • Americans with Disabilities Act (ADA)
  • Web Content Accessibility Guidelines (WCAG) 2.1
  • Section 508 Accessibility Standards

We continuously work to improve website usability and accessibility for all visitors, including individuals using assistive technologies such as:

  • Screen readers
  • Voice recognition software
  • Screen magnification tools
  • Keyboard-only navigation

Reasonable Accommodations

Reasonable accommodations are available for customers, applicants, and employees in accordance with applicable law. If you experience difficulty accessing any portion of our website or dealership services, please contact us so we can provide assistance.

3. Health & Safety Standards

The health and safety of our customers, employees, and visitors remain a priority.

We maintain dealership safety procedures that may include:

  • Routine sanitation of customer areas and vehicle interiors
  • Clean waiting and office spaces
  • Safe vehicle handling procedures
  • Employee workplace safety practices
  • Compliance with applicable health and workplace regulations

Customers are encouraged to notify staff of any accessibility or safety concerns during their visit.

4. Information We Collect

We may collect personal information through our website, financing applications, dealership visits, communications, and service interactions.

A. Information You Voluntarily Provide

You may provide information including:

  • Full name
  • Home address
  • Email address
  • Phone number
  • Date of birth
  • Driver’s license information
  • Insurance information
  • Employment information
  • Income and financial details
  • Vehicle preferences
  • Trade-in information
  • Payment information
  • Credit application information

This information may be collected when you:

  • Submit a contact form
  • Apply for financing
  • Request vehicle information
  • Schedule appointments
  • Participate in promotions
  • Communicate with dealership staff

B. Automatically Collected Information

When you visit our website, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referral URLs
  • Date and time of visits
  • Website interaction data

This information helps us improve website functionality, performance, analytics, and security.

C. Information Collected at the Dealership

When purchasing or financing a vehicle, we may collect:

  • Government-issued identification
  • Insurance verification
  • Vehicle registration details
  • Financing documents
  • Payment and billing records
  • Vehicle purchase history

5. How We Use Your Information

We use personal information for legitimate business purposes including:

  • Processing vehicle purchases and transactions
  • Evaluating financing applications
  • Providing Buy Here Pay Here financing services
  • Verifying identity and preventing fraud
  • Scheduling appointments and service requests
  • Communicating with customers
  • Sending service reminders and account notifications
  • Improving dealership operations and website functionality
  • Marketing vehicles, promotions, and dealership services
  • Maintaining legal and regulatory compliance
  • Protecting dealership property, systems, and security

We may also use aggregated or anonymized information for analytics and operational improvements.

6. Buy Here Pay Here Financing & Credit Applications

When applying for financing through Aztec Motors, you may be asked to provide financial and credit-related information.

This information may be used to:

  • Review creditworthiness
  • Verify employment and income
  • Evaluate lending eligibility
  • Process financing applications
  • Service financing accounts

Credit-related information may be shared with lenders, financial institutions, credit bureaus, or authorized service providers as permitted by law.

Financing approvals are subject to lender review, underwriting standards, income verification, and applicable regulations.

7. Iowa Consumer Data Protection Act (ICDPA) Rights

If you are an Iowa resident, you may have rights under the Iowa Consumer Data Protection Act (ICDPA).

Your Rights May Include:

  • Confirming whether we process your personal data
  • Accessing personal data we maintain
  • Requesting deletion of certain personal information
  • Obtaining a copy of your personal data
  • Opting out of targeted advertising
  • Opting out of the sale of personal data
  • Opting out of profiling used for significant decisions

Exercising Your Rights

To submit a privacy rights request, contact:

Aztec Motors
Des Moines, Iowa

Sales@AztecMotorsInc.com

Please include enough information for us to verify your identity and process your request.

We will respond within the timeframes required by applicable law, generally within 45 days, with the possibility of an extension where legally permitted.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

8. Disclosure of Personal Information

We do not sell personal information in exchange for direct monetary compensation.

We may share information with:

  • Financing institutions and lenders
  • Payment processors
  • Website hosting providers
  • Marketing and advertising partners
  • Analytics providers
  • Service vendors and contractors
  • Government agencies or law enforcement when required by law

We may also disclose information:

  • To comply with legal obligations
  • To protect rights, safety, or property
  • During business transfers, mergers, acquisitions, or asset sales

All third-party providers are expected to maintain appropriate confidentiality and security measures.

9. Cookies & Tracking Technologies

Our website may use:

  • Cookies
  • Pixels
  • Analytics tools
  • Session tracking technologies

These technologies help us:

  • Improve website performance
  • Understand visitor behavior
  • Personalize user experiences
  • Measure marketing effectiveness
  • Maintain website security

You may disable cookies through your browser settings; however, portions of the website may not function properly.

10. Third-Party Advertising & Analytics

We may use third-party services including:

  • Google Analytics
  • Meta/Facebook advertising tools
  • Social media integrations
  • Advertising and remarketing platforms

These services may collect information about your online activity over time and across websites.

You may manage advertising preferences through your browser settings or third-party platform privacy controls.

11. Marketing Communications & Consent

By submitting your contact information, you consent to receive communications from Aztec Motors, which may include:

  • Phone calls
  • Emails
  • SMS/text messages
  • Promotional communications
  • Service reminders
  • Financing updates

Message and data rates may apply.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to text messages
  • Contacting us directly

Opting out of marketing messages does not prevent us from sending transactional or legally required communications.

12. Data Security

We implement commercially reasonable safeguards designed to protect personal information from:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Security measures may include:

  • Secure servers
  • Encrypted transmissions where appropriate
  • Restricted access controls
  • Monitoring systems
  • Administrative safeguards

However, no electronic transmission or storage system can be guaranteed completely secure.

13. Data Retention

We retain personal information only as long as necessary for:

  • Business operations
  • Financing and transactional purposes
  • Legal and regulatory compliance
  • Fraud prevention
  • Recordkeeping obligations
  • Dispute resolution

Retention periods may vary depending on the nature of the information and applicable legal requirements.

14. Children’s Privacy

Our website and dealership services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

15. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites. Users should review the privacy policies of external sites before providing personal information.

16. Surveillance & Security Monitoring

For security and operational purposes, dealership premises may use video surveillance and monitoring systems in publicly accessible areas.

These systems help protect customers, employees, vehicles, and dealership property.

17. Dispute Resolution & Arbitration

Any dispute arising out of or relating to this Privacy Policy, website use, financing applications, or dealership services shall first be addressed through good-faith negotiations.

If unresolved, disputes may be resolved through binding arbitration in accordance with applicable Iowa and federal law.

To the fullest extent permitted by law:

  • Parties waive the right to a jury trial
  • Class action claims may not be permitted
  • Arbitration may be conducted individually

Certain claims may still be brought in small claims court where allowed by law.

18. Governing Law

This Privacy Policy and any related disputes shall be governed by the laws of the State of Iowa and applicable federal law, without regard to conflict of law principles.

Unless otherwise required by arbitration provisions, legal proceedings shall occur in Iowa.

19. Changes to This Privacy Policy

Aztec Motors reserves the right to modify or update this Privacy Policy at any time.

Updated versions will be posted on our website with a revised “Effective Date” or “Last Updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of those changes.

20. Contact Information

For questions regarding this Privacy Policy, accessibility requests, or privacy rights inquiries, please contact:

Aztec Motors
Des Moines, Iowa
Email: sales@aztecmotorsinc.com
Website: www.AztecMotorsInc.com

Thank you for choosing Aztec Motors. We appreciate your trust and are committed to protecting your privacy, maintaining accessibility, and providing a safe dealership experience.